Welcome to Provenance Infosystem

Integrating Technology Solutions & Services

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Who we are

"Provenance Infosystem a Proprietary Firm, started in 2014 based in Mumbai Maharashtra. We are Technology Solution & Service provider mainly into the field of Information technology Products & Security products. We offer a wide range of IT services and support to the Home, Small-Big offices, Corporate customers, for their IT environment like Computer | Laptop, Printer, Networking, CCTV systems, Intercom | EPABX systems AMC, FMS, Repairing Solutions, Resident Engineer, Helpdesk support, On-site IT management & maintenance, etc."

Why Provenance Infosystem

    Our Microsoft certified & Hardware expert engineers with practical industry experience are there to provide solutions on your technical queries and problems.
    Our expertise in managing & maintaining Servers, Desktops, Laptops, Printers regularly service them to keep them running.
    Providing exponential IT support for Servers like operating system & their application like SQL Servers (Clustered environment), Exchange Servers (HA & DAG environment).
    We provide easy to reach support system to all of our customers to assist with troubleshooting issues, product installation and customer queries, finally to assure the same we do take their valuable feedback.

Expertise In Hardware & Software Support

    Laptops-Desktop motherboard, Laptop body fabrication, Hinges repair, Printer repair.
    Support for Windows, OS & application like MS Office, Tally ERP, Adobe Photoshop, Adobe Illustrator, Autocad, 3D MAX.

Commitments

We are committed to provide exceptional customer service and support to all of our customers for their IT Environment.
And to achieve our commitments, we give our best & 100% every time towards our commitments.


Key Facts

We build a trusty relationship with our clients by showing our trust worthy professional skills.
We are glad to have such clients where we actually get to work collectively and gives us a chance to explore our skills.

mission

Our Mission

We at Provenance Infosystem, being an IT company and now also into serving Surveillance security & security automation industry, our Mission is to serve our clients by providing them the level of services they need in managing & securing their environment at a high satisfactory level.

vision

Our Vision

And a vision statement is the opportunity to achieve our fullest potential and participate in and contribute to all aspects of the service industry.

Our Objective

Our Objective is to provide our finest solutions & services to Home Users, SMB, Large organizations in Banking, Government sectors, Finance & Accounts, Media & Advertising, Production firms, Educational institutions, etc. for their IT infrastructure & their teller made requirements.

Service Policy

This company operates at a pre-defined organizational processes and implemented systems like ERP, helpdesk process etc.

Provenance Infosystem

We

Our Presence

Our start-up process took place in June, 2014. With 8 years of experience in IT industry, serving companies with their IT support & Services.

We started Computer, Laptop, printer maintenance, repairing & AMC services to the customers in Mulund, Thane, Bhandup, vikroli, and Mumbai areas.

Step ahead a year 2015, understanding our customers needs and as-on their requirements, we started to sale Computer, Laptop, Printers, Hardware & Software products.

Growth stepped ahead and we needed a strategic & improved process to take ahead our business & customer satisfaction with implementation of Customer Support Portal.

Expansion of services was in continuation and it was a time to go with the running trends of the industry need for CCTV surveillance and home automation.

And took part in providing CCTV surveillance, Bio-metric attendance, access control, VDP, Intercom systems, home automation products sales & services.

It is a fact & a saying that "slow and steady wins the race", we are growing slowly & steadily and winning in the almost in all the races taken part.

Since our company start up we have successfully retained our customers with their complete satisfaction and are moving forward with them.

Key Technologies

IT Assistance is specialized service to Home, SMB, etc. for their environment where we provide them the on-site on-call basis support.
The service is all about active & proactive support, like on-site helpdesk, resident engineer, FMS, Project Management, etc.
Made comprehensive AMC easier for us, We have our Training and repairing team mainly into Providing Repairing Solutions, Sales & Pre-sales, Hardware Rental, Toner refill, etc.
We are also specialized into providing best of best solutions in the field of CCTV surveillance, Access machine, Bio-metric devices and its automation.

Get in Touch

Thank you for visiting our website and reading about us.
We would love to Assist you managing your IT environment.


Get In Touch